Store Policy
Customer Care
Our customer care policy is designed with you in mind. We want you to be happy with your purchase and be confident in buying from us. We strive to provide excellent customer service and build trust with our customers. If you have any questions about our appliances or need assistance, our team is available to help. You can contact us through email, phone, or our website chat feature. We want you to buy with confidence, so we offer a 4 months guarantee on used appliances and a one-year warranty on all of our new appliances.
Privacy & Safety
We take the security and privacy of our customers seriously. All personal and financial information that is shared with us is encrypted and stored securely. We use third-party banking services to ensure secure payment processing and never store any credit card information. We do not share any of our customers' information with third parties. We may contact customers after purchase to inform them of new products and services, but all communications can be opted out of at any time. We are committed to providing a safe and secure shopping experience for all our customers.
Returns/Exchange Policy
We offer store credit only for returns and exchanges. If you are not satisfied with your purchase, you can return it within 14 days of purchase for store credit. The item must be in its original condition, with all original packaging and components. We also do not offer refunds, only store credit. Please contact us if you have any questions about our return and exchange policy. We want to ensure that our customers can shop with confidence, knowing that they can return or exchange items if needed.
Payment Methods
In Store Payments
Call to Pay